Info or Ordering: +39 089 30 16 96

Worldwide shipping. Check our policy here

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

If you order from Italy, you should receive your order in 2/3 days. Although we collaborate with the best suppliers, there are specific situations in which the shipping could take longer due to issues beyond our control.
If you want to track your pack, you can write at and we will answer with your tracking number.
You can write us at or call us at the number +39 089 30 16 96
Send us an e-mail at specifying the order number and the new address. We will try to change it, hoping that you inform us before we ship the goods.
We ship worldwide. Of course delivery times and prices are different, but with DHL we cover even the most recondite areas of the world.
If you need to swap an item

Returns and Exchanges

The return right can be exercised within the term of 14 days from the reception of the product as follows:

  • You can fill out the present form by clicking here or send an e-mail to with the order number.
  • Ship the product to our premises.
  • If the product is intact, your money will be immediately refunded.

Please send an email to

We will take care of picking up the goods and shipping it again as soon as possible.

Take a picture as soon as you receive it and send everything to

We will take care of picking up the goods and shipping it again as soon as possible.

Yes you can, please send us an email and we will contact you as soon we can.

Worldwide Shipping

Check our policy here

Easy 14 days returns

14 days money back guarantee


call us at +39 089 30 16 96

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Cesare Trucillo S.P.A. – Salerno – Italy
Via Cappello Vecchio, 4 – 84131 – VAT: IT-00181880659

*The brand name Nespresso® is not the property of Cesare Trucillo Spa, nor of any of companies associated with them.