Common purchase queries answered
Orders and Shipping
The return right can be exercised within the term of 14 days from the reception of the product as follows:
- You can fill out the present form or send an e-mail to firstname.lastname@example.org with the order number.
- Ship the product to our premises.
- If the product is intact, your money will be immediately refunded.
Take a picture as soon as you receive it and send everything to email@example.com.
We will take care of picking up the goods and shipping it again as soon as possible.
If you want to track your pack, you can write at firstname.lastname@example.org and we will answer with your tracking number.
You can write us at email@example.com or call us at the number +39 089 30 16 96
Send us an e-mail at firstname.lastname@example.org specifying the order number and the new address.
We will try to change it, hoping that you inform us before we ship the goods.
Ye we do! We ship worldwide.
Of course delivery times and prices are different, but with DHL we cover even the most recondite areas of the world.